3emanagement - Notice history

All systems operational

Here is the status page for 3emanagement products.
You will find updates on the status of our systems here, and a note will be posted in the event of a service interruption. Feel free to subscribe to receive real-time notifications during an outage

To contact us:

JurisEvolution & AcuminEvolution :
During business hours: support@jurisconcept.ca
For emergencies outside of business hours: 1-888-692-1050, extension 8

JurisPro, Procardex, and Pronotaire:
During business hours: supportpro@jurisconcept.ca
For emergencies outside of business hours: 844-799-2229

JuriWeb & JuriEDI :
During business hours: support@siunik.com
For emergencies outside of business hours: (450) 667-8860, extension 8
99.63% uptime

JurisEvolution - Operational

99.96% uptime
Aug 2025
Sep 2025
Oct 2025

AcuminEvolution - Operational

100.0% uptime
Aug 2025
Sep 2025
Oct 2025

External Services - Operational

98.94% uptime
Aug 2025
Sep 2025
Oct 2025
99.72% uptime

JurisPro - Operational

100.0% uptime
Aug 2025
Sep 2025
Oct 2025

Hosting - Operational

100.0% uptime
Aug 2025
Sep 2025
Oct 2025

Procardex - Operational

99.95% uptime
Aug 2025
Sep 2025
Oct 2025

External Services - Operational

98.94% uptime
Aug 2025
Sep 2025
Oct 2025
100.0% uptime

JuriWeb - Operational

100.0% uptime
Aug 2025
Sep 2025
Oct 2025

JuriEDI - Operational

100.0% uptime
Aug 2025
Sep 2025
Oct 2025

Hosting - Operational

100.0% uptime
Aug 2025
Sep 2025
Oct 2025
100.0% uptime

Mailgun → Email Services - Operational

Mailgun → Email Services → Events & Logs - Operational

Notice history

View current status

Oct 2025

No notices reported this month

Sep 2025

Interruption, éditeur HTML
ResolvedPartial outage3 hours
  • Resolved
    UTC
    Resolved

    L'édition HTML est maintenant fonctionnelle.

  • Monitoring
    UTC
    Monitoring

    Une problématique a été identifiée concernant l’édition des modèles HTML. Nous travaillons actuellement à la résolution de cet enjeu.

Display problem in progress
ResolvedDegraded performance15 minutes
  • Resolved
    UTC
    Resolved

    A display problem was observed this morning for some users who opened JurisÉvolution before 7:30 a.m.
    The outage was caused by a service interruption at one of our technology providers, which prevented certain resources needed to display the software from loading properly.

    How to solve the problem

    If the display problem persists, please perform a complete refresh of your page with CTRL + F5 .

    The provider's service is now restored and the situation is under control.


    Thank you for your understanding. If the problem persists, please contact our support team.

  • Identified
    UTC
    Identified

    We are currently experiencing a display issue on the platform that may cause the following message to appear: "Unexpected Application Error"

    Workaround method:

    To temporarily fix the problem, please refresh the page by pressing CTRL + F5 simultaneously.

    Our teams are working to resolve the situation as quickly as possible. Thank you for your understanding.

REQ Integration Outage
ResolvedMajor outage26 hours
  • Resolved
    UTC
    Resolved

    Integration services with the Quebec Enterprise Register (REQ) are now fully operational. Thank you for your patience and understanding.

  • Identified
    UTC
    Identified

    The integration service with the Quebec Enterprise Register (REQ) is once again unavailable. We are working closely with the REQ teams to resolve the situation as quickly as possible. Thank you for your understanding.

  • Monitoring
    UTC
    Monitoring

    The outage affecting the integration with the Quebec Enterprise Register (REQ) is now resolved. The service has been restored and remains under observation to ensure that everything is functioning normally.

    Thank you for your patience and understanding.

  • Identified
    UTC
    Identified

    We are currently experiencing an outage with the integration to the Registre des entreprises du Québec (REQ). Our teams are working actively with the REQ to restore the service as soon as possible. Thank you for your understanding.

Aug 2025

Panne du service d'envoi par ProCardex
ResolvedPartial outage3 hours 28 minutes
  • Resolved
    UTC
    Resolved

    Les envois de ProCardex vers le Registre Foncier ou le Registre des Testaments sont maintenant fonctionnels.

  • Identified
    UTC
    Identified

    Nous continuons d'investiguer l'évènement.

  • Update
    UTC
    Update
    We are currently investigating this incident.
  • Investigating
    UTC
    Investigating

    Le service d'envoi ce ProCardex est actuellement en panne. Ceci affecte la publication en ligne au Registre Foncier mais aussi l'envoi des rapports de testaments et mandats au Registre des Testaments et Mandats.

Indisponibilité du service signification par courriel (SPC)
ResolvedMajor outage65 hours 26 minutes
  • Resolved
    UTC
    Resolved

    The event is resolved.

  • Investigating
    UTC
    Investigating

    Nous investiguons la problématique.

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