3emanagement - Notice history

All systems operational

Here is the status page for 3emanagement products.
You will find updates on the status of our systems here, and a note will be posted in the event of a service interruption. Feel free to subscribe to receive real-time notifications during an outage

To contact us:

JurisEvolution & AcuminEvolution :
During business hours: support@jurisconcept.ca
For emergencies outside of business hours: 1-888-692-1050, extension 8

JurisPro, Procardex, and Pronotaire:
During business hours: supportpro@jurisconcept.ca
For emergencies outside of business hours: 844-799-2229

JuriWeb & JuriEDI :
During business hours: support@siunik.com
For emergencies outside of business hours: (450) 667-8860, extension 8
99.97% uptime

JurisEvolution - Operational

99.95% uptime
May 2025
Jun 2025
Jul 2025

AcuminEvolution - Operational

99.95% uptime
May 2025
Jun 2025
Jul 2025

External Services - Operational

100.0% uptime
May 2025
Jun 2025
Jul 2025
100.0% uptime

JurisPro - Operational

100.0% uptime
May 2025
Jun 2025
Jul 2025

Hosting - Operational

100.0% uptime
May 2025
Jun 2025
Jul 2025

Procardex - Operational

100.0% uptime
May 2025
Jun 2025
Jul 2025

External Services - Operational

100.0% uptime
May 2025
Jun 2025
Jul 2025
99.77% uptime

JuriWeb - Operational

100.0% uptime
May 2025
Jun 2025
Jul 2025

JuriEDI - Operational

100.0% uptime
May 2025
Jun 2025
Jul 2025

Hosting - Operational

98.84% uptime
May 2025
Jun 2025
Jul 2025
100.0% uptime

Mailgun → Email Services - Operational

Mailgun → Email Services → Events & Logs - Operational

Notice history

View current status

Jul 2025

Lenteurs observées dans Jurisoft via le Cloud
ResolvedDegraded performance51 hours 20 minutes
  • Resolved
    UTC
    Resolved

    La dégradation des performances semble résolue. Veuillez repartir Jurisoft le cas échéant.

  • Identified
    UTC
    Identified

    Le serveur cloud sera redémarré à midi le 17 juillet. Il y aura une perte de connexion à Jurisoft.

  • Investigating
    UTC
    Investigating

    Nous observons actuellement des lenteurs lors de la navigation dans Jurisoft via le Cloud, ce qui affecte également d'autres fonctionnalités du logiciel (par exemple, la génération de rapports prend environ 20 secondes de plus que la normale, etc.).
    Notre équipe travaille en collaboration avec le fournisseur de services afin de rétablir la vitesse de connexion dans les plus brefs délais.

Jun 2025

Lenteurs observées dans Jurisoft via le Cloud
ResolvedDegraded performance18 hours 42 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Nous observons actuellement des lenteurs lors de la navigation dans Jurisoft via le Cloud, ce qui affecte également d'autres fonctionnalités du logiciel (par exemple, la génération de rapports prend environ 20 secondes de plus que la normale, etc.).
    Notre équipe travaille en collaboration avec le fournisseur de services afin de rétablir la vitesse de connexion dans les plus brefs délais.

May 2025

Problem opening "image error" with Jurisoft
Resolved4 hours 26 minutes
  • Resolved
    UTC
    Resolved

    Restarting the server fixed the situation

  • Identified
    UTC
    Identified

    There will be a reboot at noon, please log off to avoid losing any work.

Unavailability of JurisEvolution
Resolved58 minutes
  • Resolved
    UTC
    Resolved

    Situation restored.

  • Update
    UTC
    Update

    Our team is still investigating.

  • Investigating
    UTC
    Investigating

    It is currently impossible for some customers to use JurisÉvolution. Our team is working to resolve the situation.

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May 2025 to Jul 2025

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