3emanagement - REQ Integration Outage – Incident details

All systems operational

Here is the status page for 3emanagement products.
You will find updates on the status of our systems here, and a note will be posted in the event of a service interruption. Feel free to subscribe to receive real-time notifications during an outage

To contact us:

JurisEvolution & AcuminEvolution :
During business hours: support@jurisconcept.ca
For emergencies outside of business hours: 1-888-692-1050, extension 8

JurisPro, Procardex, and Pronotaire:
During business hours: supportpro@jurisconcept.ca
For emergencies outside of business hours: 844-799-2229

JuriWeb & JuriEDI :
During business hours: support@siunik.com
For emergencies outside of business hours: (450) 667-8860, extension 8

REQ Integration Outage

Resolved
Major outage
Started 11 months agoLasted 1 day

Affected

Lawyers

Major outage from 1:28 PM to 11:51 AM, Operational from 11:51 AM to 2:44 PM, Major outage from 2:44 PM to 3:28 PM

External Services

Major outage from 1:28 PM to 11:51 AM, Operational from 11:51 AM to 2:44 PM, Major outage from 2:44 PM to 3:28 PM

Notaries

Major outage from 1:28 PM to 11:51 AM, Operational from 11:51 AM to 2:44 PM, Major outage from 2:44 PM to 3:28 PM

External Services

Major outage from 1:28 PM to 11:51 AM, Operational from 11:51 AM to 2:44 PM, Major outage from 2:44 PM to 3:28 PM

Updates
  • Resolved
    UTC
    Resolved

    Integration services with the Quebec Enterprise Register (REQ) are now fully operational. Thank you for your patience and understanding.

  • Identified
    UTC
    Identified

    The integration service with the Quebec Enterprise Register (REQ) is once again unavailable. We are working closely with the REQ teams to resolve the situation as quickly as possible. Thank you for your understanding.

  • Monitoring
    UTC
    Monitoring

    The outage affecting the integration with the Quebec Enterprise Register (REQ) is now resolved. The service has been restored and remains under observation to ensure that everything is functioning normally.

    Thank you for your patience and understanding.

  • Identified
    UTC
    Identified

    We are currently experiencing an outage with the integration to the Registre des entreprises du Québec (REQ). Our teams are working actively with the REQ to restore the service as soon as possible. Thank you for your understanding.