3emanagement - Notice history

All systems operational

Here is the status page for 3emanagement products.
You will find updates on the status of our systems here, and a note will be posted in the event of a service interruption. Feel free to subscribe to receive real-time notifications during an outage

To contact us:

JurisEvolution & AcuminEvolution :
During business hours: support@jurisconcept.ca
For emergencies outside of business hours: 1-888-692-1050, extension 8

JurisPro, Procardex, and Pronotaire:
During business hours: supportpro@jurisconcept.ca
For emergencies outside of business hours: 844-799-2229

JuriWeb & JuriEDI :
During business hours: support@siunik.com
For emergencies outside of business hours: (450) 667-8860, extension 8
100.0% uptime

JurisEvolution - Operational

99.99% uptime
Nov 2025
Dec 2025
Jan 2026

AcuminEvolution - Operational

100.0% uptime
Nov 2025
Dec 2025
Jan 2026

External Services - Operational

100.0% uptime
Nov 2025
Dec 2025
Jan 2026
99.99% uptime

JurisPro - Operational

99.99% uptime
Nov 2025
Dec 2025
Jan 2026

Hosting - Operational

100.0% uptime
Nov 2025
Dec 2025
Jan 2026

Procardex - Operational

99.96% uptime
Nov 2025
Dec 2025
Jan 2026

External Services - Operational

100.0% uptime
Nov 2025
Dec 2025
Jan 2026
100.0% uptime

JuriWeb - Operational

100.0% uptime
Nov 2025
Dec 2025
Jan 2026

JuriEDI - Operational

100.0% uptime
Nov 2025
Dec 2025
Jan 2026

Hosting - Operational

100.0% uptime
Nov 2025
Dec 2025
Jan 2026
100.0% uptime

Mailgun → Email Services - Operational

Mailgun → Email Services → Events & Logs - Operational

Notice history

View current status

Jan 2026

ProCardex – Problèmes de connexion pour certains utilisateurs
ResolvedMajor outage47 minutes
  • Resolved
    UTC
    Resolved

    Bonjour,

    Le correctif a été déployé et ProCardex fonctionne de nouveau normalement. L’ouverture du VPN et l’authentification réseau/domaine sont rétablies. Nous maintenons une surveillance renforcée au cours des prochaines heures pour garantir la stabilité du service.

    Merci

  • Identified
    UTC
    Identified

    Bonjour,

    Veuillez prendre note que nous éprouvons actuellement certaines difficultés sur nos serveurs Cloud de Procardex, ce qui empêche la connexion de manière intermittente.

    Notre équipe s'affaire présentement à rectifier la situation.

    Vous serez avisés par courriel aussitôt que le service sera rétabli.

    Vous pouvez vous abonner au site du statut de nos serveurs : https://status.3emanagement.com/

    Merci de votre compréhension.

Connection à ProCardex
ResolvedMajor outage2 hours 12 minutes
  • Resolved
    UTC
    Resolved

    Les serveurs de ProCardex sont rétabli. Vous pouvez utiliser votre logiciel normalement.

    L'accès sera coupé ce soir la nuit du 20 janvier de 21h à 2h afin de finaliser les correctifs.

  • Investigating
    UTC
    Investigating

    Les serveurs de ProCardex rencontre actuellement des difficultés qui empêche le fonctionnement du logiciel. Nous sommes actuellement en train d'investiguer et corriger la situation.

Ongoing Incident: Provider of Application Support Chat in JurisÉvolution
ResolvedDegraded performance2 hours 22 minutes
  • Resolved
    UTC
    Resolved

    Application support via chat in JurisÉvolution is now restored. Thank you for your patience.

  • Identified
    UTC
    Identified

    We would like to inform you that our provider, responsible for the application support chat tool within JurisÉvolution, is currently experiencing issues and is unable to provide services at this time. Please rest assured that they are actively working to resolve the problem. We will keep you updated as soon as the situation is resolved.

    Thank you for your understanding.

Dec 2025

No notices reported this month

Nov 2025

Access Issues to JurisEvolution – Global Cloudflare Outage
ResolvedPartial outage2 hours 17 minutes
  • Resolved
    UTC
    Resolved

    The issue on Cloudflare's end, our external provider, has now been resolved. You should be able to log in to JurisÉvolution as usual. Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    Hello,

    We would like to inform you that a global outage is currently affecting Cloudflare services, an external provider that secures and optimizes traffic to many websites. This situation may cause difficulties when connecting to JurisEvolution.

    Temporary Solution:
    If you are unable to connect using the usual link, please use the following direct link: https://ijpq.3emanagement.com/je/#/

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