3emanagement - Notice history

Experiencing minor outage

Here is the status page for 3emanagement products.
You will find updates on the status of our systems here, and a note will be posted in the event of a service interruption. Feel free to subscribe to receive real-time notifications during an outage

To contact us:

JurisEvolution & AcuminEvolution :
During business hours: support@jurisconcept.ca
For emergencies outside of business hours: 1-888-692-1050, extension 8

JurisPro, Procardex, and Pronotaire:
During business hours: supportpro@jurisconcept.ca
For emergencies outside of business hours: 844-799-2229

JuriWeb & JuriEDI :
During business hours: support@siunik.com
For emergencies outside of business hours: (450) 667-8860, extension 8
100% - uptime

JurisEvolution - Partial outage

99% - uptime
Apr 2024
May 2024
Jun 2024

AcuminEvolution - Partial outage

100% - uptime
Apr 2024
May 2024
Jun 2024

External Services - Operational

100% - uptime
Apr 2024
May 2024
Jun 2024
100% - uptime

JurisPro - Operational

100% - uptime
Apr 2024
May 2024
Jun 2024

Hosting - Operational

100% - uptime
Apr 2024
May 2024
Jun 2024

Procardex - Operational

100% - uptime
Apr 2024
May 2024
Jun 2024

External Services - Operational

100% - uptime
Apr 2024
May 2024
Jun 2024
100% - uptime

JuriWeb - Operational

100% - uptime
Apr 2024
May 2024
Jun 2024

JuriEDI - Operational

100% - uptime
Apr 2024
May 2024
Jun 2024

Hosting - Operational

100% - uptime
Apr 2024
May 2024
Jun 2024
100% - uptime

Mailgun → Email Services - Operational

Mailgun → Email Services → Events & Logs - Operational

Notice history

Jun 2024

Two-Factor Authentication - Mobile App
  • Resolved
    Resolved

    We are pleased to announce that the scheduled maintenance is now complete. All systems are back up and running. The two-factor authentication issues that some of you were experiencing have been resolved.

  • Monitoring
    Monitoring

    We would like to inform you that an emergency maintenance will take place tonight at 11pm for a duration of 2 hours. This maintenance aims to resolve issues related to multi-factor authentication (MFA) for the Office add-in and the mobile application.

  • Identified
    Identified

    Further to our previous message regarding technical issues with our mobile app's two-factor authentication, we would like to inform you that the Office add-in features associated with this authentication are also affected.

  • Investigating
    Investigating

    We are currently experiencing technical issues with our mobile app's two-factor authentication, making it temporarily unavailable for those who have this feature enabled. Our teams are actively working to resolve this issue as soon as possible. Thank you for your understanding and patience.

May 2024

JurisEvolution Breakdown
  • Resolved
    Resolved

    We inform you that the situation has been completely resolved. You can now access the JurisÉvolution application. A report on this incident will be communicated to you in the coming days.

  • Investigating
    Investigating
    We are currently investigating this incident.

Apr 2024

No notices reported this month

Apr 2024 to Jun 2024

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