3emanagement - Notice history

All systems operational

Here is the status page for 3emanagement products.
You will find updates on the status of our systems here, and a note will be posted in the event of a service interruption. Feel free to subscribe to receive real-time notifications during an outage

To contact us:

JurisEvolution & AcuminEvolution :
During business hours: support@jurisconcept.ca
For emergencies outside of business hours: 1-888-692-1050, extension 8

JurisPro, Procardex, and Pronotaire:
During business hours: supportpro@jurisconcept.ca
For emergencies outside of business hours: 844-799-2229

JuriWeb & JuriEDI :
During business hours: support@siunik.com
For emergencies outside of business hours: (450) 667-8860, extension 8
100% - uptime

JurisEvolution - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024

AcuminEvolution - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024

External Services - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024
100% - uptime

JurisPro - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024

Hosting - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024

Procardex - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024

External Services - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024
100% - uptime

JuriWeb - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024

JuriEDI - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024

Hosting - Operational

100% - uptime
Jul 2024
Aug 2024
Sep 2024
100% - uptime

Mailgun → Email Services - Operational

Mailgun → Deliverability Services → Email Validation - Operational

Mailgun → Email Services → SMTP - Operational

Mailgun → Email Services → Events & Logs - Operational

Notice history

Jul 2024

JurisEvolution connection issue
  • Resolved
    Resolved

    Dear users,

    The issue related to Crowdstrike security software preventing connection to JurisÉvolution is resolved. Our team continues to restore all of our servers to avoid capacity issues during the day.

    Crowdstrike also confirmed that the incident was not related to a cyberattack or security incident. Rather, it was an incident following an update to their application.

    Thank you for your understanding and patience.

  • Identified
    Identified

    Dear users,

    The issue has been identified and is related to an update to CrowdStrike security software. This update affects the operation of Windows environments (servers and workstations) and generates BSOD (Blue Screen). CrowdStrike is a globally recognized provider and this outage affects several companies around the world, including financial institutions, airports, emergency services, etc.

    We have been able to make JurisÉvolution environments functional, but we are still experiencing intermittent issues. Rest assured that your data will be preserved if you need to make changes during this period.

    Our team is currently working on a full restoration of the service.

    Thank you for your understanding and patience.

  • Investigating
    Investigating

    Dear users, a problem has been identified with the JurisÉvolution application. Our teams are actively working to resolve it and we will keep you informed. Thank you for your understanding.

Jul 2024 to Sep 2024

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