3emanagement - SOQUIJ integration issues – Incident details

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To contact us:

JurisEvolution & AcuminEvolution :
During business hours: support@jurisconcept.ca
For emergencies outside of business hours: 1-888-692-1050, extension 8

JurisPro, Procardex, and Pronotaire:
During business hours: supportpro@jurisconcept.ca
For emergencies outside of business hours: 844-799-2229

JuriWeb & JuriEDI :
During business hours: support@siunik.com
For emergencies outside of business hours: (450) 667-8860, extension 8

SOQUIJ integration issues

Resolved
Degraded performance
Started 4 months agoLasted about 1 hour

Affected

Lawyers

Degraded performance from 12:21 PM to 1:30 PM

External Services

Degraded performance from 12:21 PM to 1:30 PM

Updates
  • Resolved
    Resolved

    Importing disbursements with SOQUIJ is functional.

  • Investigating
    Investigating

    Dear customers, we are currently experiencing an error with our integration with the SOQUIJ service. We are actively working with the SOQUIJ team to resolve the issue and will keep you informed as soon as possible.