3emanagement - Panne de connexion ProCardex – Incident details

All systems operational

Here is the status page for 3emanagement products.
You will find updates on the status of our systems here, and a note will be posted in the event of a service interruption. Feel free to subscribe to receive real-time notifications during an outage

To contact us:

JurisEvolution & AcuminEvolution :
During business hours: support@jurisconcept.ca
For emergencies outside of business hours: 1-888-692-1050, extension 8

JurisPro, Procardex, and Pronotaire:
During business hours: supportpro@jurisconcept.ca
For emergencies outside of business hours: 844-799-2229

JuriWeb & JuriEDI :
During business hours: support@siunik.com
For emergencies outside of business hours: (450) 667-8860, extension 8

Panne de connexion ProCardex

Resolved
Major outage
Started 8 days agoLasted 1 hour 42 minutes

Affected

Notaries

Major outage from 6:49 PM to 8:32 PM

Procardex

Major outage from 6:49 PM to 8:32 PM

Updates
  • Resolved
    UTC
    Resolved

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    Une partie de notre clientèle éprouve actuellement des problèmes lors de la connexion au logiciel ProCardex.

    Nous avons identifié la source du problème et faisons tout en œuvre pour rétablir votre connexion le plus rapidement possible.