3emanagement - We are currently experiencing an issue with the integration to SOQUIJ's service during the import of disbursements. – Incident details

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To contact us:

JurisEvolution & AcuminEvolution :
During business hours: support@jurisconcept.ca
For emergencies outside of business hours: 1-888-692-1050, extension 8

JurisPro, Procardex, and Pronotaire:
During business hours: supportpro@jurisconcept.ca
For emergencies outside of business hours: 844-799-2229

JuriWeb & JuriEDI :
During business hours: support@siunik.com
For emergencies outside of business hours: (450) 667-8860, extension 8

We are currently experiencing an issue with the integration to SOQUIJ's service during the import of disbursements.

Resolved
Partial outage
Started over 1 year agoLasted 4 days

Affected

Lawyers

Partial outage from 3:26 PM to 6:20 PM

External Services

Partial outage from 3:26 PM to 6:20 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue is resolved. The import of SOQUIJ disbursements is working normally.

  • Identified
    UTC
    Identified

    The error message displayed is: "Error converting data type varchar to datetime."

    We are actively working with their team to resolve the situation as quickly as possible.

    Thank you for your patience and understanding.